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"To service our customers in the most efficient and effective manner possible. To build a relationship with our customers, where they rely on us to satisfy their customers, through our transporting of their products safely, timely and accurately. To believe in and develop our employees so they believe in and work toward building a lasting relationship our customers."
The goal of BTI is to be the number one liquid bulk carrier servicing the chemical and oil & gas industries. BTI aims to achieve this goal through not only customer satisfaction, but more importantly customer commitment. This will be realized by BTI providing to its customers:
- A highly dedicated and knowledgeable workforce, who pride themselves in providing a superior service,
- A specialized fleet of liquid bulk equipment that is customer specific and maintained to the highest standards in the industry and
- A management team that recognizes the customer needs and strives to meet the customer's own goals.
Corporate Philosophy
Since its beginnings BTI prides itself on not only customer commitment but also employee commitment. BTI has recognized the fact that its employees are the keys to its many successes. When the employee is committed to the success of BTI it follows that BTI is committed to the success of its customers. BTI achieves employee commitment by providing a healthy & safe work environment in which teamwork and a family atmosphere are encouraged. Ongoing training is encouraged and efforts rewarded.
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